Biologic ZorinPump

Sorry for the lateness of this question, but can one attach one’s own seat?

Great concept, horrible customer service. I recently purchased this pump in a 31.6×350mm. I was so excited when the product arrived but when I went to place it in my bike I realized the pump did not fit because it measured at 390mm almost 2 inches longer than advertised. I contacted biologic via e-mail(a process which ended up being way more complicated then needed) and notified them of the problem and was informed I could get my money refunded if I sent the pump back and they now considered the matter closed. I was so irritated, not only had they lied about the product now it was up to me to pay return shipping as well. Needless to say I kept writing(a process which took over a month due to no one returning my e-mails) when I was finally directed to someone who might be able to help. I was informed that they would reimburse my original shipping and product cost but I had to pay return shipping(again on a product that was incorrect based on their specs!). Long story short after several more e-mails the best they were able to do was offer me a free reusable shopping bag a 10 dollar value!(yeah, the kind you buy at Wal-Mart for a $1.50) and of course it has TERN across the front of it so not only are they giving me this great bag but now everywhere I go I get to advertise for this great company that has no customer service and lies about their products. I suggested they reimburse the amount of my return shipping, send me an ars tag ID number(auto return shipping) so I’m not out anymore money. I even suggested they send me a different pump for a second bike I own with a return shipping label so I could have one thing that worked, apparently that was too difficult as well. All I received after this point were more messages that “considered the matter closed” a frustrating message I received several times. Needless to say I still have a seatpost pump that wont fit my bike. Do not buy this or any other items!!! If I had this much trouble with a simple return/exchange I’d imagine getting them to stand behind their products even the ones with correct specs would be impossible!