SPOT Messenger Return

Written by Stephen Regenold Dec 15, 2009 11:06 a.m. ET

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Spot LLC, maker of the namesake satellite tracker device, has issued a product return program for a limited number of customers who activated a new SPOT device this fall.

The voluntary return is for new model SPOT Satellite GPS Messengers only. It applies to devices purchased since October 1, 2009.

During recent testing, the company said it was discovered that some of the new SPOT devices “might not meet battery and messaging operating specifications.” Visit www.findmespot.com/exchange for complete details.

SPOT Satellite GPS Messenger 2 (on right) is the affected model

Replacement product will be available in early 2010. This notice does not affect the original SPOT Satellite Personal Tracker. Customers can identify the unaffected SPOT 1 product as it is clearly marked as the “SPOT Personal Tracker” on front. The operating condition does not apply to any other SPOT products.

Stephen Regenold

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Stephen Regenold is the founder of GearJunkie, which he launched as a nationally syndicated newspaper column in 2002. As a journalist, writer, and gear nerd, Regenold has covered the outdoors industry for over two decades, including as a correspondent for the New York Times. A father of five, Regenold and his wife, Tara, live in Minneapolis.