We traveled to Grand Rapids, Michigan, home of Chaco’s custom print shop and repair facility, to see step by step how the brand repairs and resoles old sandals.
Saws, sanders, ovens, and more whir and buzz inside a warehouse just east of Lake Michigan. It’s Chaco’s Custom PrintShop of ReChaco repair facility — the place where one-of-a-kind sandals are born and old sandals receive new buckles, straps, soles, and whatever else gets them back on their feet.
Our editors toured the facility, not just to learn how it’s all done, but to actually repair someone’s sandals. Take a look as we get hands-on with a real ReChaco repair!